MY RESUME

JESSE KRANZ
CAPTAIN, U.S. AIR FORCE, VETERAN

Jesse@SmarterNerd.com

CHIEF INFORMATION OFFICER | OPERATIONS MANAGEMENT

Key Strengths:
Project & Operations Management  –  Research & Development  –  IT Strategic Planning & Execution  –  Problem Resolution
Program Development  –  Technology Leadership  –  Staff Training & Development  –  Testing  –  Budgeting
Cross Functional Leadership  –  Web Design  –  Troubleshooting  –  Sales & Marketing  –  Driving Revenue & Profitability
Team Development  –  Process Improvement  –  Requirements Definition  –  Technical Support

PROFESSIONAL OVERVIEW

Chief Information Officer, Ferrate Treatment Technologies, LLC (FTT)
Orlando, FL
2005-Present

  • Named inventor on a patent for a core product storage process
  • Performed successful ship-board system demonstration for National Oceanic & Atmospheric Administration (NOAA) for destruction of aquatic nuisance species in ballast water on a cargo ship
  • Program facilitator for products process control using skills ranging from ladder logic in Allen-Bradley RSlogix5000 to human-machine interface (HMI) control in FactoryTalk to sensors and instruments, including an eWon remote global monitoring system 
  • Conducted marketing seminars for potential customers, resulting in millions of dollars in revenue
  • Designed and launched the company’s website utilizing strategic techniques to increase search engine optimization, successfully achieving top ten search results worldwide (ferratetreatment.com)
  • Managed the design/implementation of the company’s information infrastructure: email server, data storage and backup server, customer relationship management system (CRM), and voice-over-IP system
  • Authored Private Placement Memorandum (PPM), Company Business Plan, and key business documents
  • Led system improvement team for integration of enhanced process control, equipment optimization, and cost reductions, contributing to the highest product quality levels and volumes produced in the world
  • Created an Operation Training Program and authored all of the Operating & Maintenance manuals
  • Joined after honorably separating from U.S. Air Force as a Captain with Top Secret (TS/SCI) clearance

Web Designer / Tech Advisor
SMARTER NERD, GLOBAL
1996-Present

  • Creator/Owner/Operator of SmarterNerd.com© offering the full lineup of Mobile-Friendly Website Design and Tech Advice solutions including live media portfolios
  • Key expertise in creation of innovative websites and lead-generating marketing platforms utilizing the latest technology and customized to each brand providing an image that is both functional and aesthetically pleasing on all mobile devices
  • Technologies used and areas of focus: Responsive, HTML5, CSS3, JS, PHP, WordPress, WooCommerce, OpenCart, Search Engine Optimization (SEO), Marketing with Quick Response (QR) Code, Social Media Marketing (Instagram, Facebook, Twitter, LinkedIn, YouTube, etc), Google Analytics, and more

Tactical Data Links Program Officer for the Electronic Systems Center
United States Air Force, Hanscom AFB, MA
2003-2004

  • Deployed to Homeland Security for Operation Noble Eagle
  • Sole engineering officer, completed 62 technology installs supporting 32 Air Operations Center systems valued at $32M
  • Created a custom solution to give a battle commander 24-hour situational awareness outside of the Combined Air Operations Center
  • Engineered the “first of its kind” critical communications and advanced air warning systems training lab for Combat Operation Report and Assessment technicians
  • Led the Unit Compliance Inspection and achieved a 98.9% compliance rating
  • Successfully identified process shortfalls as a lead security investigator
  • Skillfully combined input from Navy, AF, and Joint Forces Command users with technical input to generate Joint Interface Control Officer Support System migration – operational translation helped field 24 months ahead of schedule to meet user’s combat requests
  • Created an Operational Readiness Inspection survival guide to handle all emergencies, which the program director made standard for a large organization of the Electronic Systems Center
  • Led unit in creating protection plans, which averted compromise of vital DoD information

Combat Communications Systems Engineer for the 5th Combat Communications Support Squadron
United States Air Force, Robins AFB, GA
2001-2002

  • Deployed for Operation Iraqi Freedom (OIF)
  • Created a new portable device solution that utilizes secure satellite links for initial communications that warfighters use in first response situations
  • Involved in activating 350 circuits at multiple 5 forward operating bases to supply warfighters with vital secure intel links
  • Increased defense network system bandwidth by 25% and corrected switch programming discrepancies essential to OIF
  • Saved the unit $500,000 through the development of a Land Mobile Radio migration and acquisition plan
  • Designed and implemented deployable voice and data communication architectures for global contingency locations around the world
  • Reduced personnel work time from four days to 15 minutes by launching an improved server solution

EDUCATION

M.B.A. with Finance Concentration-Magna Cum Laude, 2003-2005, Touro University, New York, NY

Basic Communications Officer Training, Spring 2001, Keesler AFB, MS
Graduated with the Air Force Communications & Electrical Association Award-99% average

B.S. in Computer & Electrical Engineering, 1996-2001, University of Colorado-Boulder, Boulder, CO
Air Force ROTC Scholarship-Commissioned as a Second Lieutenant in the Air Force upon graduation

SKILLS 

  • Adobe Suite: Photoshop, Illustrator, Premiere, Acrobat, Dreamweaver, Flash, Premiere
  • Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Publisher
  • 2D/3D/Gantt Drawing: Visio, Creo, FastTrack
  • Customer Relationship Management (CRM): DayLite, FileMaker, Sales Force
  • Bridge / Switch /Router / Firewall / Wireless Access Point Programming
  • PC/Mac Expert: Computers to Laptops to Tablets to Mobile Devices
  • Remote Conferencing Solutions via TeamViewer, Join.Me, GoToMeeting, etc.
  • PC/Mac Construction, Customization, and Repair
  • Servers: Windows with Exchange Server, Mac with Postfix Mail Server
    • DNS, Open Directory, VPN, Profile Management, FTP, File Sharing, Backup
  • Voice-Over-IP (VoIP) Phone System Setup and Provisioning
  • Antivirus/Anti-Malware: Norton, Kaspersky, Malwarebytes, BitDefender, Webroot, Avast
  • PLC/HMI Configuration (AB – RSLogix 5000 / FactoryTalk View Studio)
  • Remote Management Technology Programming / Integration (eWON)
  • Piping and Instrumentation Diagram/Drawings (P&ID)
  • Electrical Drawings
  • Private/Instrument Rated Pilot in the Cessna 172

AWARDS

  • Operation Noble Eagle Service Medal
  • Global War on Terrorism Service Medal
  • Air Force Achievement Medal (One Oak Leaf Cluster)
  • National Defense Service Medal
  • Air Force Communications & Electrical Association Award
  • Air Force Expeditionary Service Ribbon
  • Air Force Training Ribbon
  • Basic Communications and Information Badge